DURING THE NEED FOR ASSISTANCE,
WE TURN YOUR CUSTOMERS
INTO AMBASSADORS
Our Services
Towing and minor roadside repairs in the event of a vehicle breakdown or accident.
Get a second medical opinion from a global network of renowned medical practitioners.
Tailored to help companies manage their employee wellness program, both inpatient and outpatient.
Customers Satisfaction Guaranteed
rated 9 out of 10 stars
(by more than 1200 satisfied customers)
“Very helpful, responsive and courteous. Handled my situation very competently”
– Lim N. K.
“You have been most helpful in addressing my issue. I was quite flustered and did not know what to do. I should be the one saying thanks to both yourself and your company.”
– Han B.
“Super happy with the service provided, everything was good and perfect. Will definitely recommend this insurance company to my friends.”
– John M. L.
How are we different?
Regional
We currently operate in Singapore, Malaysia, Hong Kong, Taiwan and Indonesia. We also have preferred partners in the ASEAN region including Thailand, Philippines and more.
Independent
We are an independent service provider that is not owned or affiliated with any insurance company or financial organisation. As such, we will always remain impartial.
Service with Passion
Delivering outstanding customer service and assistance with a passion for helping people.
Worldwide network, and we mean it
Across Asia Assist (AAA) is a Core Partner of the International Assistance Group (IAG). And through IAG, AAA has access to a global network of 140 independent assistance companies, providers and correspondents across the globe.
IAG’s strength lies in the fact that they partner with established local companies, hand-picked in line with their stringent quality criteria. In 2018, IAG obtained the ISO 9001:2015 quality management certification for the vetting, accreditation and re-accreditation of their Partners & Accredited Service Providers.
It’s experience, international presence and range of services enable IAG partners to meet the needs of around 118 million end users worldwide, making IAG the world’s largest alliance of independent assistance companies and accredited providers.
#FutureReady
Fully integrated digital ecosystem throughout the value-chain. We have a solution for you, your customers, your employees and your partners.
